Customers’ satisfaction assessment in water laboratories

Bibliographic reference: 

Fernandes, A., Figueiredo, M., Neves, J. & Vicente, H. (2021). Customers’ satisfaction assessment in water laboratories. Journal of Water Supply: Research and Technology-Aqua (2021) 70 (6): 845–855. https://doi.org/10.2166/aqua.2021.006